This privacy statement sets out our commitment to dealing with personal information that we collect from time to time in accordance with the Privacy Act 1993 and all other applicable laws.
Personal Information is defined in the Privacy Act 1993, and means information about an identifiable individual.
You consent to the collection, use, disclosure, storage, and processing of your personal information in accordance with this privacy statement.
We may use your personal information that we collect, or that is provided to us, for the following purposes:
You agree that we can share personal information about you with:
We may obtain information about you if you visit our websites. This may include your identity, date and time of your visits, number of visits, the type of products and services you view and how you use our websites. We obtain information via our websites through 'cookies', tracking software and other related technologies. The use of these technologies helps us monitor the effectiveness and functionality of our website and to help understand and optimise user experiences.
Throughout our websites we use the Google Universal Analytics system to measure anonymous site activity. We also use Hotjar and Fullstory data analytic software (including cookies) throughout our websites. For information about their services, please refer to their privacy policies. Both of these services provide us with information about the use, functionality and effectiveness of our websites, helping us to understand and optimise user experiences and to also optimise our advertising on, and outside of, our websites. We may also use other third party data analytic software (including cookies) in the future and you may request a list of all data analytic software providers that we use from us at any time.
If personal information we request from or about you is not provided, we may not be able to provide the requested services.
Under the Privacy Act 1993, you have the right to access, and request correction of, personal information we hold about you. You may also request full details of every organisation to whom we have disclosed personal information about you.
We can change this privacy statement from time to time at our sole discretion. We will give notice of any changes directly or indirectly by means of an electronic message, through our website, through our branches, through the internet, through the media, or otherwise as we see fit and permitted by applicable law.
We, us and our means Holden Financial Services, provided by Heartland Bank Limited and any of its related companies, and anyone who legally takes over any such company’s responsibilities or rights (or both).